Randox Covid Test Reviews Trustpilot


Day 2 PCR test, partnered with Randox (home): £45 At-home day 2 and day 8 PCR tests, partnered with Randox (home): £90 At-home day 5 test to release, partnered with Randox (home): £45. 7 hours ago Hi Nicole, thank you for your review. Read about the journey of reviews on Trustpilot. 10,529 people have already reviewed Randox Health. I ordered a Day 2 test kit over 2 weeks ago. I made the mistake to register my test kit before taking the test at home and my registration was thereafter refused for entering the results. Here are 8 tips for writing great reviews. When I check with courier (DPD) they have not received the packet from Randox. UPDATE: Test done and dropped off at Randox drop box at 3pm, acknowledgement of receipt of test at 11 am today and results back by 8pm this evening. Would use them again. The efficiency for test packages delivery are always on time, and the best thing for this service is they provided 7 days randox drop box, you are able to receive test results within 24 hours. Jet2 Holidays says its customers will be offered a discount code for a PCR test with its chosen supplier four weeks before they travel, but it hasn’t told us how much the tests will cost. Hello, Randox is constantly expanding and improving its COVID-19 testing capacity and associated logistics network, which is already the largest in the United Kingdom, to meet the rapidly growing demand resulting from the loosening of travel restrictions. LONDON STANSTED AIRPORT. The standards for day 2 lateral flow tests are outlined below. After all day trying to contact them they tell test cannot be delivered now until day 8. We show reviews chronologically, and you can filter by star rating, language, location, or keyword. A scan of reviews website Trustpilot shows dozens of approved providers have been hit with bad reviews, some as low as 1. Reviews are published instantly, without moderation. We fight fake reviews. randoxhe alth. Double jabbed just means you don't have to quarantine on arrival. Randox was way better than a more expensive provider I used for the same tests earlier this year. Reviews are published instantly, without moderation. Read about the journey of reviews on Trustpilot. 54 helpful votes. Tui’s cost £84, from Randox, and the Wizz test costs £85, from Confirm Testing. Has anyone actually got through to or had an appropriate response from Randox re their Covid test kits. Randox customer support. Here are 8 tips for writing reviews. It's voluntary so not enacted in law like Sec 75 but many people have success with it (I have some years ago). We encourage useful, constructive feedback. My first review after a Covid test, was most favourable. You will still need to take your Day 8 test even if you end your quarantine in Day 5. Visit this website covid. Read about their experiences and share your own! Randox Health Reviews 10,529 • Average. Answer 1 of 31: Hi Guys, Has anyone used Randox Health or atruchecks for COVID testing before going to Cyprus? Both seem to have good prices and say they have a 24 hour turnaround, hopefully traveling on the 14th October so need a test first thing on the. Results in as little as 1-3 hours *. What if my Covid-19 test doesn’t come back in time?. Should I book a covid test with C19 Testing? Is it a fully accredited provider? Yes, its parent company Cerulean Health is accredited. Prices from £31. We're open to all. I had seem the same bad reviews of the Randox test-to-release offering so I opted to go to their testing centre at East Midlands airport. Join the 101 people who've already reviewed Randox. Here's our commitment to you. However the Randox test document containing the details of the result wouldn't open and it struck me that had my daughter been negative and this. Here’s how you can flag problematic reviews. On the reviews site Trustpilot, the company has a score of 4. LONDON STANSTED AIRPORT. Hello Richard, thanks so much for sharing your positive feedback on your experience with us. Jul 21, 2021, 4:13 AM. Great service for home travel PCR tests and good customer service if you need it Booked pre and return covid tests to do at home through Randox I was anxious about the pre departure test coming back in time but tried it as they were half the price of tests at a local clinic, need not of worried all tests processed in the advertised 12 hours of them being received through a drop box. 168 helpful votes. Re: Randox Rapid Antigen test compliance. Visit this website r andox. Test kits were delivered as stated, on the day of my arrival back in UK. 6 out of 5 customer satisfaction score on Covid Testing Network, 4. Randox was way better than a more expensive provider I used for the same tests earlier this year. 10 out of 10 for Randox service, keeping us informed was excellent, on the day of the test no problems, very good all round service. The efficiency for test packages delivery are always on time, and the best thing for this service is they provided 7 days randox drop box, you are able to receive test results within 24 hours. My second was most scathing as they had sent me the wrong test, vital numerical references were missing, and I was unable to use the £50 test. Read about the journey of reviews on Trustpilot. We show reviews chronologically, and you can filter by star rating, language, location, or keyword. On the reviews site Trustpilot, the company has a score of 4. We encourage useful, constructive feedback. If you paid with a debit card it's still possible to make a claim using the Chargeback scheme through your DC provider. Fantastic service beginning to end. We improve experiences. 10 out of 10 for Randox service, keeping us informed was excellent, on the day of the test no problems, very good all round service. Reviewers of Quick Clinics on Trustpilot have complained that test results from the company were delayed or lost, while test kits were missing swabs, with 67% of reviews deemed "bad". Results in as little as 1-3 hours *. Our Trustpilot rating is “Great”, with an average rating of 4. 86 helpful votes. We received an 'unclear' result to my daughter's Covid PCR test with Randox. They are not my trusted partner nor the majority of people who have posted a review on Trustpilot. When it comes to using a Coronavirus test provider you may also wish to understand additional information, such as whether the provider has additional accreditation. Your experience can help others make better choices. Was worried my test wouldn't work. Reviews are published instantly, without moderation. What if my Covid-19 test doesn’t come back in time?. However the Randox test document containing the details of the result wouldn't open and it struck me that had my daughter been negative and this. Negative test is still required to enter Portugal from uk unless you have the EU certificate. They are not my trusted partner nor the majority of people who have posted a review on Trustpilot. If you paid with a debit card it's still possible to make a claim using the Chargeback scheme through your DC provider. 168 helpful votes. Has anyone actually got through to or had an appropriate response from Randox re their Covid test kits. My second was most scathing as they had sent me the wrong test, vital numerical references were missing, and I was unable to use the £50 test. Read about the journey of reviews on Trustpilot. Reviewers of Quick Clinics on Trustpilot have complained that test results from the company were delayed or lost, while test kits were missing swabs, with 67% of reviews deemed "bad". This is my third review in the last few weeks…I hope it will be my last, though I now doubt it after reading other people's comments. Reviews are published instantly, without moderation. 27 Oct 2021, 11:54. 10,529 people have already reviewed Randox Health. 1 out of 5, and 99. We encourage useful, constructive feedback. On the reviews site Trustpilot, the company has a score of 4. This does not require a returns label. We fight fake reviews. Prices from £31. About Trustpilot. Here's our commitment to you. 10 out of 10 for Randox service, keeping us informed was excellent, on the day of the test no problems, very good all round service. Answer 1 of 31: Hi Guys, Has anyone used Randox Health or atruchecks for COVID testing before going to Cyprus? Both seem to have good prices and say they have a 24 hour turnaround, hopefully traveling on the 14th October so need a test first thing on the. Read about their experiences and share your own! Randox Health Reviews 10,529 • Average. We fight fake reviews. To all customers currently possessing PCR test kits and flying on 23rd and 24th December 2020: We urge and advise you to continuously track your package if you are using the Royal Mail tracking sticker included in your test kit to confirm that it has arrived at the lab prior to the 23rd of December. Randox Health have a half page advert in today's Telegraph saying they are a "Trusted partner of Team GB and ParalimpicsGB". Customers praised the speed of delivery, ease of use and customer service. If your Day 5 test is negative (and your Day 2 test was negative) then you can end your quarantine. Read about their experiences and share your own! customer service but sad to say that further attempts to contact their customer support has led me to now giving a bad review no response since 15th June so outside their stated 72hrs for reply and now my daughter is in a queue of 96 people trying. Has anyone actually got through to or had an appropriate response from Randox re their Covid test kits. 20 Aug 2021, 09:25. We improve experiences. Today a Conservative MP has been suspended for being paid by them to contact various departments on their behalf. MANCHESTER AIRPORT. Our Trustpilot rating is “Great”, with an average rating of 4. Test results were provided promptly by email the day after I sent each test back, and customer service response via email was also efficient. Meaning I would recive the results on day 10!!!! Avoid at costs this company!!. Randox Health Reviews 182 • Poor. Bought a Covid 2 say test a few weeks… Bought a Covid 2 say test a few weeks back and noticed there was a new version of test for the vaccinated. Here's our commitment to you. We show reviews chronologically, and you can filter by star rating, language, location, or keyword. We're open to all. About Trustpilot. Hello, Randox is constantly expanding and improving its COVID-19 testing capacity and associated logistics network, which is already the largest in the United Kingdom, to meet the rapidly growing demand resulting from the loosening of travel restrictions. The COVID-19 PCR test requires a throat and nasal swab to be collected and sent back to our partnered UKAS accredited laboratory for testing. A scan of reviews website Trustpilot shows dozens of approved providers have been hit with bad reviews, some as low as 1. Write a review. Read about the journey of reviews on Trustpilot. Randox was way better than a more expensive provider I used for the same tests earlier this year. Has anyone actually got through to or had an appropriate response from Randox re their Covid test kits. However under the Test to Release scheme, you can pay for a private Covid-19 test on Day 5. 6 out of 5 customer satisfaction score on Covid Testing Network, 4. Every email gets a standard automatic reply and customer support seems none existent. Day 2 PCR test, partnered with Randox (home): £45 At-home day 2 and day 8 PCR tests, partnered with Randox (home): £90 At-home day 5 test to release, partnered with Randox (home): £45. I give Randox 2 stars and not 1 because they agreed to a refund - after 39 minutes over the telephone. I ordered a Day 2 test kit over 2 weeks ago. Test kits were delivered as stated, on the day of my arrival back in UK. Trustpilot is a place for consumers to share their experiences about the businesses and services they use. Day 2 PCR test, partnered with Randox (home): £45 At-home day 2 and day 8 PCR tests, partnered with Randox (home): £90 At-home day 5 test to release, partnered with Randox (home): £45. We show reviews chronologically, and you can filter by star rating, language, location, or keyword. It's voluntary so not enacted in law like Sec 75 but many people have success with it (I have some years ago). We improve experiences. 10,529 people have already reviewed Randox Health. Randox Health - Test to Release postal kit Review for a Test to Release test kit sent at home. Prices from £31. Visit this website covid. Results in as little as 1-3 hours *. 4 out of 5 (one is the lowest rating a customer can give). If you paid with a debit card it's still possible to make a claim using the Chargeback scheme through your DC provider. Would use them again. Prices from £31. Randox customer support. Reviews are published instantly, without moderation. It is now day 5 and the test kit has not arrived. As title, I would avoid Randox Health for any pre/post travel PCR testing at all costs. However under the Test to Release scheme, you can pay for a private Covid-19 test on Day 5. 4 out of 5 (one is the lowest rating a customer can give). Cost more at £60 but will be worth it if they deliver as. To confirm, the use of Randox dropbox is free to use if you purchase a Randox Covid-19 testing kit. After all day trying to contact them they tell test cannot be delivered now until day 8. Do you agree with Randox's TrustScore? Voice your opinion today and hear what 101 customers have already said. 2 people have already reviewed Randox Health. I tried other services provider, normally will get results with 48 hours except weekend, during the weekend, it requires even longer for test results. £43 (Use code BritishAirways43) Home Kit. Fantastic service beginning to end. Randox Reviews 101 • Bad. Randox was way better than a more expensive provider I used for the same tests earlier this year. About Trustpilot. We improve experiences. Reviews are published instantly, without moderation. 10 out of 10 for Randox service. Even when I realised I incorrectly entered the DOB of my daughter and the certificate was wrong. 27 Oct 2021, 11:54. 10,529 people have already reviewed Randox Health. Here's our commitment to you. We encourage useful, constructive feedback. Here are 8 tips for writing reviews. Was worried my test wouldn't work. The company also received positive reviews but some appear to have been added by people connected to it. If your Day 5 test is negative (and your Day 2 test was negative) then you can end your quarantine. 10 out of 10 for Randox service. When I check with courier (DPD) they have not received the packet from Randox. At-home test to return via courier or at a drop-off point. Re: Randox Rapid Antigen test compliance. Day 2 PCR test, partnered with Randox (home): £45 At-home day 2 and day 8 PCR tests, partnered with Randox (home): £90 At-home day 5 test to release, partnered with Randox (home): £45. £43 (Use code BritishAirways43) Home Kit. Here’s how you can flag problematic reviews. 2 people have already reviewed Randox Health. We are also on the Government list of COVID-19 testing providers for general private Covid tests and Day 2 and 8 tests, and we work with major travel brands including British Airways and Kayak. We show reviews chronologically, and you can filter by star rating, language, location, or keyword. 5 emails later and we still haven't received our confirmation email so we cannot complete our passenger locator form to get into the UK. PCR swabs are being used to rule out COVID-19 infection before travel or resuming other activities. Visit this website r andox. 10,529 people have already reviewed Randox Health. Double jabbed just means you don't have to quarantine on arrival. Bought a Covid 2 say test a few weeks… Bought a Covid 2 say test a few weeks back and noticed there was a new version of test for the vaccinated. Randox customer support. Randox was way better than a more expensive provider I used for the same tests earlier this year. Was worried my test wouldn't work. Day 2 PCR test, partnered with Randox (home): £45 At-home day 2 and day 8 PCR tests, partnered with Randox (home): £90 At-home day 5 test to release, partnered with Randox (home): £45. 5 "excellent" rating on Trustpilot Various test locations, including one at London King's Cross and sites in Birmingham. When I check with courier (DPD) they have not received the packet from Randox. Not the NHS one. Has anyone actually got through to or had an appropriate response from Randox re their Covid test kits. This does not require a returns label. I emailed Covid Customer Support at Randox with basic info I had on file Claim your profile to access Trustpilot's free business tools and start getting closer to your customers today!. Join the 101 people who've already reviewed Randox. Thanks, Brook. £43 (Use code BritishAirways43) Home Kit. Randox Health Reviews 9,410 • Average. Pre-travel COVID-19 PCR test from £43. We show reviews chronologically, and you can filter by star rating, language, location, or keyword. 2 people have already reviewed Randox Health. 27 Oct 2021, 11:54. Brook Shorter responded quickly and put my fears at ease when he told me I could still use original purchase. As title, I would avoid Randox Health for any pre/post travel PCR testing at all costs. Fantastic service beginning to end. Here’s how we safeguard our platform. Our Trustpilot rating is “Great”, with an average rating of 4. Hello, Randox is constantly expanding and improving its COVID-19 testing capacity and associated logistics network, which is already the largest in the United Kingdom, to meet the rapidly growing demand resulting from the loosening of travel restrictions. Randox Health Reviews ie. Read about the journey of reviews on Trustpilot. It is now day 5 and the test kit has not arrived. We're open to all. They are not my trusted partner nor the majority of people who have posted a review on Trustpilot. They happily take your money up front and say it's non refundable but don't provide the service promised. Re: Randox customer support. Randox Health have a half page advert in today's Telegraph saying they are a "Trusted partner of Team GB and ParalimpicsGB". 10,529 people have already reviewed Randox Health. Read about their experiences and share your own! Randox Health Reviews 10,529 • Average. Great service for home travel PCR tests and good customer service if you need it Booked pre and return covid tests to do at home through Randox I was anxious about the pre departure test coming back in time but tried it as they were half the price of tests at a local clinic, need not of worried all tests processed in the advertised 12 hours of them being received through a drop box. Read about their experiences and share your own! Randox Health Reviews 10,529 • Average. The standards for day 2 lateral flow tests are outlined below. We're open to all. * Express tests for predeparture only. When I check with courier (DPD) they have not received the packet from Randox. Jet2 Holidays says its customers will be offered a discount code for a PCR test with its chosen supplier four weeks before they travel, but it hasn’t told us how much the tests will cost. MANCHESTER AIRPORT. Do you agree with Randox Health's TrustScore? Voice your opinion today and hear what 182 customers have already said. We fight fake reviews. On the reviews site Trustpilot, the company has a score of 4. We encourage useful, constructive feedback. Double jabbed just means you don't have to quarantine on arrival. Prices from £31. This is my third review in the last few weeks…I hope it will be my last, though I now doubt it after reading other people's comments. Randox Health have a half page advert in today's Telegraph saying they are a "Trusted partner of Team GB and ParalimpicsGB". Here are 8 tips for writing reviews. 27 Oct 2021, 11:54. Bought a Covid 2 say test a few weeks… Bought a Covid 2 say test a few weeks back and noticed there was a new version of test for the vaccinated. I ordered a Day 2 test kit over 2 weeks ago. 20 Aug 2021, 09:25. 10,529 people have already reviewed Randox Health. UPDATE: Test done and dropped off at Randox drop box at 3pm, acknowledgement of receipt of test at 11 am today and results back by 8pm this evening. They are totally unreliable and offer zero customer service. As title, I would avoid Randox Health for any pre/post travel PCR testing at all costs. Re: Randox Rapid Antigen test compliance. £43 (Use code BritishAirways43) Home Kit. Tui’s cost £84, from Randox, and the Wizz test costs £85, from Confirm Testing. When I check with courier (DPD) they have not received the packet from Randox. TEST AT TRAVEL CENTRE. 168 helpful votes. Here’s how you can flag problematic reviews. We show reviews chronologically, and you can filter by star rating, language, location, or keyword. Or pre-booked in-person testing The Trustpilot ratings featured in the tables above are correct at the time of publish. Join the 101 people who've already reviewed Randox. 9,410 people have already reviewed Randox Health. Reviews are published instantly, without moderation. If your Day 5 test is negative (and your Day 2 test was negative) then you can end your quarantine. They happily take your money up front and say it's non refundable but don't provide the service promised. I ordered a Day 2 test kit over 2 weeks ago. What if my Covid-19 test doesn’t come back in time?. Here are 8 tips for writing reviews. If you paid with a debit card it's still possible to make a claim using the Chargeback scheme through your DC provider. It's voluntary so not enacted in law like Sec 75 but many people have success with it (I have some years ago). This is my third review in the last few weeks…I hope it will be my last, though I now doubt it after reading other people's comments. 2 people have already reviewed Randox Health. You will still need to take your Day 8 test even if you end your quarantine in Day 5. Day 2 PCR test, partnered with Randox (home): £45 At-home day 2 and day 8 PCR tests, partnered with Randox (home): £90 At-home day 5 test to release, partnered with Randox (home): £45. My first review after a Covid test, was most favourable. 10,529 people have already reviewed Randox Health. Results in as little as 1-3 hours *. Read about their experiences and share your own! customer service but sad to say that further attempts to contact their customer support has led me to now giving a bad review no response since 15th June so outside their stated 72hrs for reply and now my daughter is in a queue of 96 people trying. As title, I would avoid Randox Health for any pre/post travel PCR testing at all costs. Even when I realised I incorrectly entered the DOB of my daughter and the certificate was wrong. Has anyone actually got through to or had an appropriate response from Randox re their Covid test kits. Every email gets a standard automatic reply and customer support seems none existent. Reviews are published instantly, without moderation. Test kits were delivered as stated, on the day of my arrival back in UK. Customers praised the speed of delivery, ease of use and customer service. 10 out of 10 for Randox service, keeping us informed was excellent, on the day of the test no problems, very good all round service. I ordered a Day 2 test kit over 2 weeks ago. 6 out of 5 customer satisfaction score on Covid Testing Network, 4. Read about their experiences and share your own! Randox Health Reviews 10,529 • Average. Reviews are published instantly, without moderation. Was worried my test wouldn't work. They are totally unreliable and offer zero customer service. This is my third review in the last few weeks…I hope it will be my last, though I now doubt it after reading other people's comments. We encourage useful, constructive feedback. We show reviews chronologically, and you can filter by star rating, language, location, or keyword. Every email gets a standard automatic reply and customer support seems none existent. PCR swabs are being used to rule out COVID-19 infection before travel or resuming other activities. Not the NHS one. We issue certificates for travel within 24 hours. 5 July at 12:25AM in Coronavirus Travel Help & Info. 1 out of 5, and 99. Read about their experiences and share your own! Randox Health Reviews 10,529 • Average. Randox was way better than a more expensive provider I used for the same tests earlier this year. I had seem the same bad reviews of the Randox test-to-release offering so I opted to go to their testing centre at East Midlands airport. Randox customer support. We fight fake reviews. What if my Covid-19 test doesn’t come back in time?. We're open to all. 54 helpful votes. When it comes to using a Coronavirus test provider you may also wish to understand additional information, such as whether the provider has additional accreditation. 2 people have already reviewed Randox Health. The main negatives emerging from the LetsGetChecked reviews were delays in the kit arriving and delays. 7 hours ago Hi Nicole, thank you for your review. The standards for day 2 lateral flow tests are outlined below. LONDON STANSTED AIRPORT. Pre-travel COVID-19 PCR test from £43. Visit this website covid. A scan of reviews website Trustpilot shows dozens of approved providers have been hit with bad reviews, some as low as 1. If you paid with a debit card it's still possible to make a claim using the Chargeback scheme through your DC provider. To confirm, the use of Randox dropbox is free to use if you purchase a Randox Covid-19 testing kit. On the reviews site Trustpilot, the company has a score of 4. Should I book a covid test with C19 Testing? Is it a fully accredited provider? Yes, its parent company Cerulean Health is accredited. MANCHESTER AIRPORT. If your Day 5 test is negative (and your Day 2 test was negative) then you can end your quarantine. The main negatives emerging from the LetsGetChecked reviews were delays in the kit arriving and delays. 5 July at 12:25AM in Coronavirus Travel Help & Info. Returning to UK from an European Union country, I had to take a Covid day-2 test booked with Randox. Hello, Randox is constantly expanding and improving its COVID-19 testing capacity and associated logistics network, which is already the largest in the United Kingdom, to meet the rapidly growing demand resulting from the loosening of travel restrictions. This is my third review in the last few weeks…I hope it will be my last, though I now doubt it after reading other people's comments. To all customers currently possessing PCR test kits and flying on 23rd and 24th December 2020: We urge and advise you to continuously track your package if you are using the Royal Mail tracking sticker included in your test kit to confirm that it has arrived at the lab prior to the 23rd of December. Read about the journey of reviews on Trustpilot. Read about their experiences and share your own! Do you agree with Randox Health's TrustScore? Voice your opinion today and hear what 9410 customers have already said. Reviews are published instantly, without moderation. My daughter did in fact have Covid as confirmed by an NHS Covid test which arrived a little after the Randox one. Visit this website covid. I ordered a Day 2 test kit over 2 weeks ago. Negative test is still required to enter Portugal from uk unless you have the EU certificate. Hello, Randox is constantly expanding and improving its COVID-19 testing capacity and associated logistics network, which is already the largest in the United Kingdom, to meet the rapidly growing demand resulting from the loosening of travel restrictions. Reviewers of Quick Clinics on Trustpilot have complained that test results from the company were delayed or lost, while test kits were missing swabs, with 67% of reviews deemed "bad". 27 Oct 2021, 11:54. Join the 101 people who've already reviewed Randox. A scan of reviews website Trustpilot shows dozens of approved providers have been hit with bad reviews, some as low as 1. To confirm, the use of Randox dropbox is free to use if you purchase a Randox Covid-19 testing kit. randoxhe alth. 5 "excellent" rating on Trustpilot Various test locations, including one at London King's Cross and sites in Birmingham. Randox Reviews 101 • Bad. Read about the journey of reviews on Trustpilot. Even when I realised I incorrectly entered the DOB of my daughter and the certificate was wrong. We fight fake reviews. Returning to UK from an European Union country, I had to take a Covid day-2 test booked with Randox. 20 Aug 2021, 09:25. Results in as little as 1-3 hours *. We encourage quality customer feedback. Here are 8 tips for writing reviews. They are totally unreliable and offer zero customer service. Jul 21, 2021, 4:13 AM. We show reviews chronologically, and you can filter by star rating, language, location, or keyword. As title, I would avoid Randox Health for any pre/post travel PCR testing at all costs. MANCHESTER AIRPORT. Or pre-booked in-person testing The Trustpilot ratings featured in the tables above are correct at the time of publish. Do you agree with Randox's TrustScore? Voice your opinion today and hear what 101 customers have already said. Day 2 PCR test, partnered with Randox (home): £45 At-home day 2 and day 8 PCR tests, partnered with Randox (home): £90 At-home day 5 test to release, partnered with Randox (home): £45. They say the results will be available within 24 hours, I had the test today so it will be interesting to see if they meet their service standard. We're open to all. My first review after a Covid test, was most favourable. Expert Medicals, which claims to offer ‘industry leading medical services’, has more than 400 reviews and an average rating of 1. Every email gets a standard automatic reply and customer support seems none existent. Results in as little as 1-3 hours *. 20 Aug 2021, 09:25. We are also on the Government list of COVID-19 testing providers for general private Covid tests and Day 2 and 8 tests, and we work with major travel brands including British Airways and Kayak. We encourage useful, constructive feedback. Read about the journey of reviews on Trustpilot. 86 helpful votes. Hello Richard, thanks so much for sharing your positive feedback on your experience with us. Here’s how we safeguard our platform. Read about their experiences and share your own! Do you agree with Randox Health's TrustScore? Voice your opinion today and hear what 9410 customers have already said. Randox Reviews 101 • Bad. We fight fake reviews. UPDATE: Test done and dropped off at Randox drop box at 3pm, acknowledgement of receipt of test at 11 am today and results back by 8pm this evening. We fight fake reviews. We encourage useful, constructive feedback. TEST AT TRAVEL CENTRE. My second was most scathing as they had sent me the wrong test, vital numerical references were missing, and I was unable to use the £50 test. My first review after a Covid test, was most favourable. Here are 8 tips for writing reviews. Randox was way better than a more expensive provider I used for the same tests earlier this year. Every email gets a standard automatic reply and customer support seems none existent. Even when I realised I incorrectly entered the DOB of my daughter and the certificate was wrong. Or pre-booked in-person testing The Trustpilot ratings featured in the tables above are correct at the time of publish. Test kits were delivered as stated, on the day of my arrival back in UK. Answer 1 of 31: Hi Guys, Has anyone used Randox Health or atruchecks for COVID testing before going to Cyprus? Both seem to have good prices and say they have a 24 hour turnaround, hopefully traveling on the 14th October so need a test first thing on the. They are not my trusted partner nor the majority of people who have posted a review on Trustpilot. If your Day 5 test is negative (and your Day 2 test was negative) then you can end your quarantine. Reviews are published instantly, without moderation. Jet2 Holidays says its customers will be offered a discount code for a PCR test with its chosen supplier four weeks before they travel, but it hasn’t told us how much the tests will cost. You will still need to take your Day 8 test even if you end your quarantine in Day 5. We fight fake reviews. 10,529 people have already reviewed Randox Health. As title, I would avoid Randox Health for any pre/post travel PCR testing at all costs. Returning to UK from an European Union country, I had to take a Covid day-2 test booked with Randox. Results in as little as 1-3 hours *. Not the NHS one. I had seem the same bad reviews of the Randox test-to-release offering so I opted to go to their testing centre at East Midlands airport. However under the Test to Release scheme, you can pay for a private Covid-19 test on Day 5. Was worried my test wouldn't work. When it comes to using a Coronavirus test provider you may also wish to understand additional information, such as whether the provider has additional accreditation. 10,529 people have already reviewed Randox Health. Randox Reviews 101 • Bad. The company also received positive reviews but some appear to have been added by people connected to it. Pre-travel COVID-19 PCR test from £43. My daughter did in fact have Covid as confirmed by an NHS Covid test which arrived a little after the Randox one. Randox customer support. Should I book a covid test with C19 Testing? Is it a fully accredited provider? Yes, its parent company Cerulean Health is accredited. Results in as little as 1-3 hours *. We encourage useful, constructive feedback. Here are 8 tips for writing reviews. Or pre-booked in-person testing The Trustpilot ratings featured in the tables above are correct at the time of publish. My second was most scathing as they had sent me the wrong test, vital numerical references were missing, and I was unable to use the £50 test. 4 out of 5 (one is the lowest rating a customer can give). Reviews are published instantly, without moderation. Join the 101 people who've already reviewed Randox. We fight fake reviews. Results in 24 to. Here’s how you can flag problematic reviews. Every email gets a standard automatic reply and customer support seems none existent. We encourage useful, constructive feedback. 10 out of 10 for Randox service. Results in as little as 1-3 hours *. 2 people have already reviewed Randox Health. Read about their experiences and share your own! customer service but sad to say that further attempts to contact their customer support has led me to now giving a bad review no response since 15th June so outside their stated 72hrs for reply and now my daughter is in a queue of 96 people trying. Meaning I would recive the results on day 10!!!! Avoid at costs this company!!. 4 out of 5 (one is the lowest rating a customer can give). UPDATE: Test done and dropped off at Randox drop box at 3pm, acknowledgement of receipt of test at 11 am today and results back by 8pm this evening. Prices from £31. Should I book a covid test with C19 Testing? Is it a fully accredited provider? Yes, its parent company Cerulean Health is accredited. Re: Randox customer support. Customers praised the speed of delivery, ease of use and customer service. On the reviews site Trustpilot, the company has a score of 4. Randox was way better than a more expensive provider I used for the same tests earlier this year. 170 reviews. Thanks, Brook. Randox Reviews 101 • Bad. Not the NHS one. 98% of our test results are delivered within the time-frame. Here’s how you can flag problematic reviews. We fight fake reviews. Read about their experiences and share your own! Randox Health Reviews 10,529 • Average. Would use them again. Meaning I would recive the results on day 10!!!! Avoid at costs this company!!. To confirm, the use of Randox dropbox is free to use if you purchase a Randox Covid-19 testing kit. Day 2 PCR test, partnered with Randox (home): £45 At-home day 2 and day 8 PCR tests, partnered with Randox (home): £90 At-home day 5 test to release, partnered with Randox (home): £45. * Express tests for predeparture only. Hello Richard, thanks so much for sharing your positive feedback on your experience with us. Has anyone actually got through to or had an appropriate response from Randox re their Covid test kits. The company also received positive reviews but some appear to have been added by people connected to it. When it comes to using a Coronavirus test provider you may also wish to understand additional information, such as whether the provider has additional accreditation. Expert Medicals, which claims to offer ‘industry leading medical services’, has more than 400 reviews and an average rating of 1. We encourage useful, constructive feedback. My daughter did in fact have Covid as confirmed by an NHS Covid test which arrived a little after the Randox one. Has anyone actually got through to or had an appropriate response from Randox re their Covid test kits. randoxhe alth. We improve experiences. I tried other services provider, normally will get results with 48 hours except weekend, during the weekend, it requires even longer for test results. I give Randox 2 stars and not 1 because they agreed to a refund - after 39 minutes over the telephone. Here are 8 tips for writing reviews. 4 out of 5 (one is the lowest rating a customer can give). I emailed Covid Customer Support at Randox with basic info I had on file Claim your profile to access Trustpilot's free business tools and start getting closer to your customers today!. A scan of reviews website Trustpilot shows dozens of approved providers have been hit with bad reviews, some as low as 1. They say the results will be available within 24 hours, I had the test today so it will be interesting to see if they meet their service standard. Not the NHS one. We're open to all. Reviews are published instantly, without moderation. To confirm, the use of Randox dropbox is free to use if you purchase a Randox Covid-19 testing kit. When I check with courier (DPD) they have not received the packet from Randox. Randox customer support. Here are 8 tips for writing great reviews. Your experience can help others make better choices. 5 out of 5, with over 11,000 reviews to date (last updated October 2021). Randox Health Reviews Read Customer Service Reviews of Health Details: Reply from Randox Health Hello, Please note that it is the customers responsibility to ensure that they have removed any blocks on their email system that may prevent the order confirmation, URN/kit registration notification and subsequent reports of results coming through. Test kits were delivered as stated, on the day of my arrival back in UK. We show reviews chronologically, and you can filter by star rating, language, location, or keyword. We fight fake reviews. Write a review. 5 out of 5, with over 11,000 reviews to date (last updated October 2021). A scan of reviews website Trustpilot shows dozens of approved providers have been hit with bad reviews, some as low as 1. Great service for home travel PCR tests and good customer service if you need it Booked pre and return covid tests to do at home through Randox I was anxious about the pre departure test coming back in time but tried it as they were half the price of tests at a local clinic, need not of worried all tests processed in the advertised 12 hours of them being received through a drop box. Test results were provided promptly by email the day after I sent each test back, and customer service response via email was also efficient. 27 Oct 2021, 11:54. 170 reviews. 4 out of 5 (one is the lowest rating a customer can give). Jul 21, 2021, 4:13 AM. I ordered a Day 2 test kit over 2 weeks ago. The company also received positive reviews but some appear to have been added by people connected to it. Results in as little as 1-3 hours *. Randox Health - Test to Release postal kit Review for a Test to Release test kit sent at home. Here are 8 tips for writing reviews. I give Randox 2 stars and not 1 because they agreed to a refund - after 39 minutes over the telephone. The standards for day 2 lateral flow tests are outlined below. 98% of our test results are delivered within the time-frame. Re: Randox Rapid Antigen test compliance. 86 helpful votes. Read about the journey of reviews on Trustpilot. This does not require a returns label. Randox customer support. Randox customer support. Randox Health - Test to Release postal kit Review for a Test to Release test kit sent at home. Day 2 PCR test, partnered with Randox (home): £45 At-home day 2 and day 8 PCR tests, partnered with Randox (home): £90 At-home day 5 test to release, partnered with Randox (home): £45. We fight fake reviews. Prices from £31. Randox Health Reviews ie. The efficiency for test packages delivery are always on time, and the best thing for this service is they provided 7 days randox drop box, you are able to receive test results within 24 hours. I give Randox 2 stars and not 1 because they agreed to a refund - after 39 minutes over the telephone. Write a review. Re: Randox Rapid Antigen test compliance. This does not require a returns label. 4 out of 5 (one is the lowest rating a customer can give). With Randox I paid for Covid PCR tests for days 2,8 and test to release in day 5. We show reviews chronologically, and you can filter by star rating, language, location, or keyword. I ordered a Day 2 test kit over 2 weeks ago. Every email gets a standard automatic reply and customer support seems none existent. Should I book a covid test with C19 Testing? Is it a fully accredited provider? Yes, its parent company Cerulean Health is accredited. With Randox I paid for Covid PCR tests for days 2,8 and test to release in day 5. UPDATE: Test done and dropped off at Randox drop box at 3pm, acknowledgement of receipt of test at 11 am today and results back by 8pm this evening. I tried other services provider, normally will get results with 48 hours except weekend, during the weekend, it requires even longer for test results. Double jabbed just means you don't have to quarantine on arrival. Read about their experiences and share your own! Randox Health Reviews 10,529 • Average. 27 Oct 2021, 11:54. Do you agree with Randox Health's TrustScore? Voice your opinion today and hear what 182 customers have already said. As title, I would avoid Randox Health for any pre/post travel PCR testing at all costs. Randox customer support. Here are 8 tips for writing great reviews. A scan of reviews website Trustpilot shows dozens of approved providers have been hit with bad reviews, some as low as 1. We fight fake reviews. Reviewers of Quick Clinics on Trustpilot have complained that test results from the company were delayed or lost, while test kits were missing swabs, with 67% of reviews deemed “bad”. If you paid with a debit card it's still possible to make a claim using the Chargeback scheme through your DC provider. We encourage useful, constructive feedback. The company also received positive reviews but some appear to have been added by people connected to it. Here are 8 tips for writing reviews. Read about the journey of reviews on Trustpilot. The COVID-19 PCR test requires a throat and nasal swab to be collected and sent back to our partnered UKAS accredited laboratory for testing. 9,410 people have already reviewed Randox Health. Re: Randox customer support. We issue certificates for travel within 24 hours. 4 out of 5 (one is the lowest rating a customer can give). Every email gets a standard automatic reply and customer support seems none existent. Has anyone actually got through to or had an appropriate response from Randox re their Covid test kits. randoxhe alth. Great service for home travel PCR tests and good customer service if you need it Booked pre and return covid tests to do at home through Randox I was anxious about the pre departure test coming back in time but tried it as they were half the price of tests at a local clinic, need not of worried all tests processed in the advertised 12 hours of them being received through a drop box. I ordered a Day 2 test kit over 2 weeks ago. 101 reviews. 27 Oct 2021, 11:54. We show reviews chronologically, and you can filter by star rating, language, location, or keyword. PCR swabs are being used to rule out COVID-19 infection before travel or resuming other activities. We encourage useful, constructive feedback. Here are 8 tips for writing great reviews. Negative test is still required to enter Portugal from uk unless you have the EU certificate. I emailed Covid Customer Support at Randox with basic info I had on file Claim your profile to access Trustpilot's free business tools and start getting closer to your customers today!. Test kits were delivered as stated, on the day of my arrival back in UK. Here are 8 tips for writing reviews. Trustpilot is a place for consumers to share their experiences about the businesses and services they use. I give Randox 2 stars and not 1 because they agreed to a refund - after 39 minutes over the telephone. Would use them again. Test results were provided promptly by email the day after I sent each test back, and customer service response via email was also efficient. It's voluntary so not enacted in law like Sec 75 but many people have success with it (I have some years ago). 10 out of 10 for Randox service. Here are 8 tips for writing great reviews. I emailed Covid Customer Support at Randox with basic info I had on file Claim your profile to access Trustpilot's free business tools and start getting closer to your customers today!. It is now day 5 and the test kit has not arrived. I booked a day 2 and 8 testing kit as. However the Randox test document containing the details of the result wouldn't open and it struck me that had my daughter been negative and this. 7 hours ago Hi Nicole, thank you for your review. I give Randox 2 stars and not 1 because they agreed to a refund - after 39 minutes over the telephone. 4 out of 5 (one is the lowest rating a customer can give). Results in 24 to. We encourage useful, constructive feedback. Results in as little as 1-3 hours *. Join the 101 people who've already reviewed Randox. A scan of reviews website Trustpilot shows dozens of approved providers have been hit with bad reviews, some as low as 1. I tried other services provider, normally will get results with 48 hours except weekend, during the weekend, it requires even longer for test results. Thanks, Brook. Has anyone actually got through to or had an appropriate response from Randox re their Covid test kits. TEST AT TRAVEL CENTRE.